Product Support for when you need it
Omnicell’s mission is to be your most trusted partner for medication and supply management. Building that trust starts with ensuring Omnicell technology stays up and running. We offer many convenient ways to get the product and technical support you need, when you need it.
For general Omnicell or SureMed enquiries and product demonstrations, please fill out a contact us form here and we will respond shortly.
If you require technical support, please submit your request to SureMed for community pharmacy or Meditec hospital pharmacy.
Learn more about SureMed Products including blister cards, SureMed X software and VBM automation.
For existing customers using SureMed with a technical support request and wanting to upgrade to SureMed X, please lodge a ticket through the SureMed portal below.
For urgent support please email us firstname.lastname@example.orgSureMed Login
In Australia, we have partnered with Meditec Pharmacy Automation to distribute Omnicell hospital solutions. As a trusted partner, Meditec provides Omnicell support to customers.Meditec Website
Medication and Supply Solutions
OmniCenter Platform SolutionsSupport
Business Partner: Meditec Pharmacy AutomationPhone: (03) 9894 4766Website: Meditec.com.au
- Anesthesia Workstation
- Anywhere RN Remote Medication Management
- Electronic Medication Drawer (EDM)
- Omnicell Interface Service (OIS)
- Omnicell Analytics
- Omnicell Automated Dispensing Cabinets (ADC)
- OmniLinkRx Medication Order Management
- OptiFlex Procedure Systems
Central Pharmacy IV Compounding Solutions
IV Workflow Solutions
- IVX Cloud
- IVX Workflow
Central Pharmacy Dispensing Solutions
OmniCenter Platform Solutions
- Controlled Substance Manager (CSM)
DAA Automation Solutions
- VBM 200F Multimed Automation
- OnDemand 400
SureMed DAA Software
- SureMed X
- SureMed Software